Rahul Verma
I am Rahul Verma, a dedicated and results-driven Computer Science graduate. I earned my master's degree from Binghamton University, and hold a bachelor's degree in Computer Engineering from University of Mumbai. Throughout my academic and professional journey, I engaged in various projects that strengthened my technical expertise.
I worked in Salesforce Marketing Cloud (SFMC), where I designed and implemented multi-step customer journeys in Journey Builder, integrating advanced decision splits, event triggers, and data updates to create highly personalized marketing experiences. I developed custom activities using SFMC SDKs and REST APIs, enabling advanced journey functionalities and seamless event-driven automation.
My experience included optimizing dynamic email templates using AMPscript for real-time content personalization, automating complex data transformations in SFMC using SQL, and leveraging Einstein Send Time Optimization (STO) to maximize engagement. Additionally, I conducted market analysis of competitor campaigns to guide strategic marketing decisions and generated detailed performance reports to improve campaign effectiveness.
With a strong foundation in software development, database management, and cybersecurity, I am eager to apply my expertise in cloud computing, data engineering, and automation-driven marketing solutions.